1. Introduction
AlgoDelta Solutions Private Limited ("Company", "we", "us") is committed to protecting the privacy of its users ("you", "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the AlgoDelta Cloud platform ("Service") accessible at algodelta.in.
This policy is compliant with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable provisions of the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.
2. Information We Collect
2.1 Personal Information
- Mobile Number: Required for account registration and OTP-based authentication.
- Full Name: Provided during registration.
- Email Address: Optional, used for communication and billing notifications.
- Billing Information: Payment details processed securely through our third-party payment gateway (we do not store your card/UPI details).
2.2 Technical Information
- IP addresses used to access our platform
- API usage logs (endpoints called, timestamps, response codes)
- Browser type, device information, operating system
- Server provisioning and usage data
- Login timestamps and session information
2.3 Information We Do NOT Collect
- We do not access, monitor, or store data hosted on your provisioned servers.
- We do not collect Aadhaar numbers, PAN numbers, or government-issued IDs unless legally required.
3. How We Use Your Information
- To create and manage your account
- To authenticate your identity via OTP
- To provision and manage servers as requested
- To process payments and generate invoices
- To send service-related notifications (outages, billing, updates)
- To improve our Service and troubleshoot technical issues
- To comply with legal obligations and enforce our Terms
- To detect and prevent fraud and abuse
4. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:
- Payment Processors: Payment data is shared with our PCI-DSS compliant payment gateway for transaction processing.
- Infrastructure Providers: Minimal operational data shared with upstream server providers for provisioning purposes.
- Legal Requirements: When required by Indian law, court order, or government authority.
- Business Transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data in transit
- Encrypted storage of sensitive data at rest
- API key hashing and secure token management
- Regular security audits and vulnerability assessments
- Access controls and role-based permissions for internal systems
- OTP-based two-factor authentication for account access
While we strive to protect your data, no method of transmission or storage is 100% secure. You are responsible for keeping your API keys and account credentials secure.
6. Data Retention
- Account Data: Retained for the duration of your active account plus 90 days after account closure.
- API Logs: Retained for 90 days for operational and security purposes.
- Billing Records: Retained for 8 years as required by Indian tax and accounting laws.
- Server Data: Permanently deleted within 7 days of server termination.
7. Your Rights
Under applicable Indian data protection laws, you have the right to:
- Access: Request a copy of your personal data held by us.
- Correction: Request correction of inaccurate or incomplete personal data.
- Deletion: Request deletion of your personal data (subject to legal retention requirements). See our Data Removal Policy.
- Portability: Request your data in a machine-readable format.
- Withdraw Consent: Withdraw consent for data processing (this may affect your ability to use the Service).
- Grievance Redressal: File a complaint with our Grievance Officer.
8. Cookies & Tracking
We use essential cookies for:
- Session management and authentication
- Remembering your preferences
- Platform security (CSRF protection)
We do not use third-party advertising cookies or tracking pixels. We may use anonymous analytics to improve our Service.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a minor, we will promptly delete it.
11. Grievance Officer
In accordance with the Information Technology Act, 2000, our Grievance Officer can be contacted at:
- Email: support@algodelta.in
- Entity: AlgoDelta Solutions Private Limited
- Address: Rajkot 360004, Gujarat, India
We will acknowledge your grievance within 48 hours and resolve it within 30 days.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of the Service constitutes acceptance of the updated policy.
13. Contact Us
For any privacy-related questions or concerns: